How to Synchronize Group Questions

When you run a Facebook group with membership questions, collecting accurate answers is critical, especially if you’re using Group Collector to save data into Google Sheets or send leads to your email autoresponder.

That’s exactly where the Synchronize Group Questions feature comes in.

This feature ensures that Facebook group questions and member answers stay perfectly aligned, even when Facebook changes question order or skips unanswered questions.

Let’s break it down step by step.

What Is “Synchronize Group Questions” in Group Collector?

Synchronize Group Questions pulls your actual Facebook group membership questions into Group Collector and aligns them with the answers submitted by new members.

Facebook sometimes:

Randomizes the order of questions
Skips unanswered questions
Treats Question 3 as Question 2 if Question 2 is unanswered

This can cause answers to land in the wrong columns inside Google Sheets.

Synchronization prevents this issue completely.

Why You Should Use This Feature

Without synchronization:

Answers may appear under the wrong question
Data in Google Sheets becomes confusing
Email automation personalization breaks
Lead quality drops

With synchronization:

Each answer goes into the correct column
Google Sheets stay clean and organized
Email tools receive accurate data
Automation works smoothly

When Should You Synchronize Group Questions?

You should use Synchronize Group Questions when:

You create a new group in Group Collector
You add, remove, or edit Facebook group questions
You notice answers appearing in the wrong order
Facebook updates or rearranges your group questions

Best practice: Sync once after setting up the group and anytime questions change.

How the Synchronization Works

When you click Synchronize Group Questions:

Group Collector reads your Facebook group questions
It maps them in the correct order
It updates the structure used for Google Sheets & integrations

This eliminates Facebook’s random behavior.

How to Use “Synchronize Group Questions” (Step-by-Step)

Step 1: Install the Group Collector Chrome extension

Make sure the Group Collector Chrome extension is installed and active in your browser.

Synchronization will not work without the extension.

Step 2: Open Sync Questions Columns

Go to your Group Collector Dashboard
Select the edit button under the Sync Questions column.

Edit Sync Questions

Step 3: Select the Correct Group Type

Under Group Type, select:

Private → if your Facebook group is private
Public → if your Facebook group is public

You can find your group type just below your group name on Facebook. Then click the update button to save the group type.

Step 4: Click “Synchronize Group Questions”

Click the Synchronize Group Questions button.

Group Collector will now:

Fetch all Facebook membership questions
Align them correctly
Prepare them for accurate data capture

Manual Question Update

Below the sync button, you’ll see Update Group Questions fields:

Question 1
Question 2
Question 3

You can:

Manually edit questions
Fix wording differences
Match the exact Facebook question text

After editing, click Update to save changes. Group Questions will be updated successfully.

Sync Directly from Facebook

You can also synchronize your group questions directly from Facebook, but first, you must log in to the Group Collector Chrome extension using your License Key.

Go to your Facebook group
Open Membership / Participant Questions
Click the GC Sync Now button (Make sure the Group Collector Chrome extension is installed and you are logged in)

This instantly syncs questions.

What Happens After Synchronization?

Once synced:

New member answers are stored correctly
Google Sheets columns match the right questions
Email integrations receive clean data
No manual correction needed

Everything runs automatically in the background.